Special paints are colour matched then applied to the damaged area. The paint sets in seconds and then any excess is removed using polymer polishes leaving a near perfect repair. This process can be repeated many times and even a coat of lacquer applied.
As a general rule if you run your finger nail over the scratch at right angles to it and your nail catches in it, it is too wide and deep to polish out. If the scratch is not too deep or wide our removal service will improve the appearance, make it less visible or even make it disappear.